Appointments & Timing Due to the preperation before your visit; to make any appointments at Desired Image we require a credit card (Visa, Mastercard, American Express, Discover) or gift card number for the full amount of service. There are no exceptions to this policy. Arrive atleast 15 minutes before your scheduled appointment. If you are late for your scheduled appoinment your treatment will still end as scheduled, as not to delay the next guest. Please make us aware of any special request you have upon booking your appointment. Desired Image is not responsible for lost gift cards. Gift cards are nonrefundable & nontransferable.
Cancellations Desired Image services are in high demand; we have reserved this time especially for you. If you can not make your scheduled appointment we require 24 hours notice, giving our staff ample time to accomidate other guest. Appointments cancelled without proper notice or no shows are subject to a 50% cancellation charge. If you pre-paid for any services the 50% fee will be deducted from your pre-paid amount and will not count towards future scheduled services. This includes pre-paid packages.
Personal Considerations For the comfort of other guest, we appreciate you turning off your cell phones & keeping conversations to a whiper while in our establishment.
Medical Considerations Please advise us of any medical conditions, illnesses, recent injuries or medications upon booking appointments so we may best serve you & respond to your needs.
Gratuities Gratuities are always appreciated.
Refund Policy Desired Image does not give refunds on any pre-paid products or services. This includes gift cards. Desired Image does not accept returns or give refunds on any used or opened products. Due to the unpredictability of results, Desired Image does not give refunds on any services rendered. This includes the Weight Loss Program, Botox, Juvederm, IPL, Facials, Microdermabrasion, or Chemical Peels. Services are nontransferabe.
Desired Image LLC 04/23/07 Ramon Santiago, M.D., P.A. 13280 N. 56th Street Tampa, FL 33617 (813) 988-3015